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Hands On with Lean Process Improvement for the Public Sector
Total items: 1
Date: 04/04/2013 thru 04/05/2013
Early Registration Deadline: 03/01/2013
Late Registration Deadline: 04/04/2013
Governments everywhere face pressure to provide public services better, faster, and cheaper than before. Lean methods have been used by governments of various sizes across North America to successfully meet this imperative. Lean has particular promise for public-sector organizations because it doesn't require a lengthy planning and implementation cycle, it does strive to make the best use of the talents and ideas of those who work in the process, and it focuses on the value that public services create for the citizen and how to maximize that value.